Gifted Gamepass Not Received in Welcome to Bloxburg

Status:	Pending Moderation
Priority:	High
Added by:	Anonymous on November 11, '26
Assigned to:	Unassigned
Due date:
Roblox Id:	Not set

Steps to Reproduce

No steps to reproduce

Explanation

Subject: Missing Gifted
Gamepass in Welcome to Bloxburg

Hello Bloxburg Team,
I am writing to report a bug regarding a gifted gamepass in Welcome to Bloxburg. My friend recently purchased and gifted me a gamepass in the game, and the Robux were successfully deducted from their account. However, I have not received the gamepass on my account yet.

We have already tried rejoining the server, but the gamepass is still missing from my inventory. I have attached a screenshot of my friend's Robux transaction history as proof of purchase.
Could you please advise on what I can do on my end to receive the gamepass?
Additionally, please let us know if you can manually grant the gamepass to my account, or if the Robux will be refunded to my friend so they can gift it again.

Thank you for your time and assistance.

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