I believe this game is missing something to keep retention to a stable and high number, and in my opinion that is a gamemode that isnt unique to splitgate. yes the portals are unique, but not so much anymore because you've done them already in splitgate 1, we've already experienced them before. Though this game combines features of many other games into a nice package, while you play you cant help but think that you could get similar experiences elsewhere. I believe that THE FINALS succeeded and is still alive not just cause its a good game, but because you can only get THE FINALS from THE FINALS. The Cashout gamemode from THE FINALS is like no other, and has a combat flow that is incredibly unique to other games. I know its a big undertaking to do something similar for splitgate, but I feel like this game is missing some form of core gamemode that makes you go back to Splitgate 2 FOR Splitgate 2. The arena modes have some variance which is nice, but they've mostly been done before in some way. I'm not sure what you guys could do in this regard, but I feel like if we have a gamemode thats never been done before, and is a REVOLUTIONARY gamemode to the FPS space that is unique to this game, that would make it POP and thrive - just like THE FINALS. I do not believe the addition of a BR and the controversial hat are the main reasons why the game is plummeting in players, I think what I mentioned before is the soul reason as to why. This is just my observation from seeing great games release and die over and over for simply not being revolutionary in the gaming space. Your portals were revolutionary, but they are not the case anymore sadly, there needs to be an extra kick as to why you would play Splitgate 2 over any other FPS (example is if i want an arena shooter i can play halo, if I want fast movement I can play Apex, if I want classes and abilities and chaotic gameplay theres THE FINALS, if I want portals, I can play Splitgate 1). Another side note about the classes, I feel that they are needlessly restrictive due to the lack of ultimates and utility. If you were to add double the amount of abilities for the classes, I feel that would make them feel more defined and interesting and add a lot of nice variety that would keep people trying new things, experimenting with builds, whereas thats not a thing at all really at the moment - it just feels mostly restrictive. I know that is a lot of work, so I believe a faster solution would be to simply remove the class restrictions, maybe make the factions purely lore based and cosmetic (kinda like sponsors, Sabrask makes these weapons, Aeros makes these ones, etc) and you get to pick all the gadgets and weapons freely and can rep the armour of your favourite faction. This would allow a lot more player choice, make loadouts more interesting and varied, and I feel could be freeing to the players. As of now, the lack of choice feels pretty restrictive. Thank you for considering my feedback on your game Splitgate 2, I love this game and want it to thrive, its very sad to see its not popping like I feel it deserves, but even myself who really likes your game, these are the gripes I have with it, and that are making me want to play other games. Again, thank you for considering this feedback, I wish you the best in the development of Splitgate 2 and I cant wait to see what you guys cook, because this game at its core is amazing!