Hello Farm Merge Valley team,
I would like to suggest an improvement to the card collection interface and ask you to consider compensation for the rewards I may have missed because this feature is so easy to overlook.
Duplicate cards give us stars, which can then be exchanged for chests to help obtain missing cards. However, there is no clear visual cue explaining this or showing that the chest icon at the bottom of the collection screen is actually a clickable button. Please see the attached screenshot.
The only hint I noticed was the animation of stars going into the chest when opening card packs. That alone does not make it clear that players can click on it and use those stars.
For months, I was repeatedly just one or two cards away from completing the entire collection. Discovering this chest after all that time was honestly a huge shock. I had even purchased some passes to earn more rewards and improve my chances of completing the album, without realizing that this feature was available.
Had I known about it earlier, I believe I might have completed the album twice and earned the completion reward of 5,000 crates and 5,000 energy each time. I understand that this cannot be guaranteed, but it makes the lack of visibility especially frustrating.
My suggestion is simple: add the familiar exclamation-mark notification next to the chest, just like the ones used elsewhere in the game, especially when a player has enough stars to redeem a chest. A short explanation the first time players earn duplicate-card stars would also help.
Given the time spent, the purchases I made, and the rewards I may have missed, would you please review my account and consider an appropriate goodwill compensation?
Thank you for considering this feedback. I hope you can make this feature clearer so that other players do not miss out on it as I did.