All Reports for Bug #113

The following reports have been identified as duplicates of #113 Purchase of Silver Key Not Delivered, Gems Deducted.

1mo Discord Bot
Missing Silver Keys Purchased from Marketplace
by
eleftheria7 • Release: Patch Notes Version 1.79.0-12
silver keys from Marketplace Hello! I bought 2 silver keys from Marketplace and I cant find them anywhere. Its like they disappeared , but my diamonds was spend.
3 attachments (3 screenshots)
3mo Betahub Widget
Missing Silver Keys After Purchase
by
Anonymous • Release: Patch Notes Version 1.78.0-8
I purchased 2 silver keys but they were not reflected in game.
2mo Betahub Widget
Missing Keys and Lost Diamonds in Silver Chest Purchase
by
Anonymous • Release: Patch Notes Version 1.78.2-1
I was missing one key to open the silver chest, so I bought one but it didn't arrive. I tried a second time and it still didn't arrive, but I lost 90 diamonds. Please give me my 90 diamonds back.
2mo Betahub Widget
Disappearance of Silver Keys After Purchase
by
Anonymous • Release: Patch Notes Version 1.78.2-1
i brought 2 silver keys with my gems but it disappeared; a bug?
1mo Betahub Widget
Game Freezes and Missing Silver Keys After Purchase
by
Anonymous • Release: Patch Notes Version 1.80.0-4
I purchased 2 Silver Keys, but the game froze immediately after the purchase. After restarting the game, the diamonds were deducted from my account, but I did not receive the 2 Silver Keys. Please ...
3d Betahub Widget
Missing Silver Keys Despite Gem Deduction
by
Anonymous • Release: Patch Notes Version 1.80.4-1
I bought 2 silver keys for a total of 90 gems. The gems were deducted from my balance, but the keys did NOT appear. Please restore my gems.
4mo Betahub Widget
Missing Silver Keys After Payment
by
Anonymous • Release: Patch Notes Version 1.77.0-4
I bought 2 silver keys for 90 gems and it took the gems but didnt give me the keys
4mo Discord Bot
Unreceived Bronze Keys After Purchase with Gems
by
persian.kitty • Release: Patch Notes Version 1.77.1-4
I bought bronze keys with gems and I didn't recieve the keys but were charged gems
4mo Betahub Widget
Missing Silver Keys After Purchase
by
Anonymous • Release: Patch Notes Version 1.77.1-4
I purchased 2 silver keys but did not receive them. Gems were deducted.
4mo Betahub Widget
Jewels Deducted Without Receiving Gift After Purchase
by
Anonymous • Release: Patch Notes Version 1.77.0-4
Bought from the shop and spend 90 jewels from the gift to disappear and the jewels still deplete from my total
3mo Betahub Widget
Missing Silver Key After Purchase
by
Anonymous • Release: Patch Notes Version 1.77.1-4.fbpl.1
I bought a Silver Key from the shop. The game took my gems, but I never received the key. I checked my inventory, but it is not there. Could you please investigate this issue and restore my Silver ...