Error E005: Multiple Services Failure on Launch

Status:	Duplicate
Added by:	a...s@betahub.io on July 21, '26
Reported for:	Patch Notes Version 1.78.0-12.sms Auto
Platform:	ms_start

Steps to Reproduce

1. Launch the game.
2. Wait for the game to load.
3. The game fails to initialize and displays the following error: 'Error: E005: Failed to initialize services – Services failed to start: friends, experience, buildings, notifications, dailyBonusService, premiumService, eventPassPremiumService, timer, npcService, inventory, visitorReward, adsService.'
4. The error occurs every time the game is launched.

Explanation

Hello,

I'm experiencing an issue when launching the game. The following error message appears:

Error: E005: Failed to initialize services - Services failed to start: friends, experience, buildings, notifications, dailyBonusService, premiumService, eventPassPremiumService, timer, npcService, inventory, visitorReward, adsService

I have already tried the recommended troubleshooting steps, but the issue persists. Could you please help me resolve this problem?

Thank you in advance,
Mamika

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