Bug: Jungle Pass Not Received After Purchase

Jungle Pass Not Received After Purchase

Status: Duplicate
Added by:
veelawings
on September 12, '26
Reported for:
Platform:
Not set

Steps to Reproduce

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Explanation

Didn't receive purchased jungle pass
Hi, I bought both the screen season and jungle pass, but only received the screen pass. It's been 2 days and after multiple game restarts I still can't access the jungle pass rewards. I submitted a support ticket inside the game and attached all receipt screenshots through email but still haven't had any answers or corrections. I want to make sure this is fixed before the event ends and I lose access to the earned rewards I already paid for. Otherwise I won't be making any in-game purchases in the future.

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