Tips for Submitting a Support Ticket

• Explain the Problem Clearly

  Focus on what isn’t working and how it’s blocking you. No need to guess the cause—just tell us what you're running into.

• Provide Context

  Include your setup if it seems relevant—device, OS, browser, or game version.

• Attach Visuals (if needed)

  Screenshots or short clips can save everyone time when words fall short.

• Let Us Know If You're Stuck

  If this issue is blocking your access or experience, mention it so we can prioritize appropriately.

More context = faster support. Help us help you!