Bug: Attachment addition prevents comment submission on bug reports and feature requests
Bug #18
Attachment addition prevents comment submission on bug reports and feature requests
Status: | In Progress |
Priority: | High |
Added by: |
virtualyoda
on April 5, '24
|
Assigned to: | |
Due date: | |
Reported for: | 0.6.0 |
Steps to Reproduce
- Open or create a bug report
- make a text comment and add an attachment
- Try to post the comment & attachment to the bug
- Nothing happens.
- Open a Feature Request
- Add a comment with or with out an attachment to the feature request.
- Error occurs "Content Missing"
Explanation
In our project, when replying to a report with a comment and using the attachment feature at the bottom of the comments page, the result in nothing happens.
Once you delete the attachment the comment can be posted.
Also on Feature requests.
No comments with or with out attachments can be made after the post.
Reply from system is "Content missing".
Screenshots
Video Clips
None
Log Files
None
Device
I was able to fix the comments in feature requests, but I couldn't reproduce the attachment in the comment part. For obvious reasons, I won't ask you to attach it as a comment :-)
Could you please tell me what size and extension of this attachment is?
Well. It does here....
I will try again and record the issue.
Thank you
So it looks like its when you choose a file that's more than 10mp, no error just nothing happens.
So me being silly, but also no error for that fact.
Thanks for the details! Yes, it would make sense to raise or even remove the upload size limit. Will take care of it asap!
Apologies for the delay! We were hoping to introduce the brand new comment widget which would also solve that problem, but the QA won't let it through :-)
We've just deployed a fix that:
- Will warn you if you will try to upload anything that exceeds the size limit.
- The size limit has been increased from 10 to 25 megs.
Let me know if you encounter any issues!
All seems good. Thank you.
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