Undelivered Gamepass Gifts in Welcome to Bloxburg

Status:	Pending Moderation
Priority:	High
Added by:	Anonymous on October 23, '26
Assigned to:	Unassigned
Due date:
Roblox Id:	Not set

Steps to Reproduce

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Explanation

Subject: Bloxburg Gamepass Gifts Not Received

Hello Roblox Support,

I would like to report an issue with two gamepass gifts I purchased in Welcome to Bloxburg.

Transaction Details:

• Gift Sender (My Username): RobloxBillionaire0
• Gift Recipient (Friend's Username): @nanarawrr122
• Game: Welcome to Bloxburg
• Gamepasses: Advanced Placing and Excellent Employee
• Purchase Date: October 23, 2026
• Purchase Time: 9:34 PM
• Transaction Status: Both purchases appear in my transaction history, and the Robux for both gifts have been deducted.

However, my friend has not received either gamepass, even after several hours. We were in the same server when the gifts were purchased.

I have attached a screenshot of my transaction history as proof of purchase.

Could you please investigate this issue and help ensure that the gamepasses are delivered to the intended recipient or advise me on how to receive a refund if the transactions cannot be completed?

Thank you for your time and assistance.

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