Bug: Game Unresponsiveness and Missing UI Elements
Bug #138
Game Unresponsiveness and Missing UI Elements
| Status: | Resolved |
| Priority: |
Critical |
| Added by: |
 |
| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
No steps to reproduce
Explanation
Many times, when I open a game, I either cannot move or don't have any UI elements and enemies don't appear, yet I am still vulnerable to getting shot and dying , even though there's nothing I can do to fight back or at times even see the enemy or move This happens half of the games (and rounds) I play, and doesn't fix itself until around a 30 seconds/1 minute I have screenshots and I after I submit this I'll try getting a video of it happening
Watchers
Screenshots
None
Video Clips
None
Log Files
None
Device
No device information
Hello and thanks for calling this out. I have requested screenshots and/or video clips if you're able to provide them as it'd be helpful to see which UI elements you're missing. Once we have that information, we'll be able to better investigate the issue and get it fixed for you. We appreciate you reaching out and hope to get this resolved for you soon.
Hello. Since we've not received the details needed to investigate the issue within several days, this ticket will be closed. Hopefully this has been resolved via one of our patches. If you encounter the issue again, please don't hesitate to reach out and include your system information/screenshots within the bug details. Best wishes.