Bug: Game Crashes and Long Load Times Post-Season 1 Update
Bug #170
Game Crashes and Long Load Times Post-Season 1 Update
| Status: | Resolved |
| Priority: |
Critical |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
No steps to reproduce
Explanation
The game is unstable and keeps crashing, I did not have these issues when I played in beta, whenever I load into a match it takes a solid 2 minutes for everything to render in and in the meantime I cannot do anything, can't move, shoot, use abilities, etc.. and once everything seems to be stable the game still stutters and freezes from time to time which leads to an unenjoyable mess of a game. These issues have come up as of the Season 1 update of Splitgate 2. As for Battle Royale, personally, I can barely play it. I crash in the class select screen, in the middle of the dropship, and even if I do load in, nothing is rendering for another solid 2-3 minutes. Once that passes though I'm able to play a round, but it's annoying that I need to load into Battle Royale 3-4 times just to get a round to work. It's really not enjoyable having to restart the game several times just to play a round of BR, when I try to requeue the same problems persist. I really enjoy the game and I'm hoping these issues will be patched in the future because as of now I am pretty much limited to custom maps or arena gamemodes and cannot play BR. I've tried doing things on my end, as in verifying the integrity of my files or reinstalling the game fully post update, even playing around with in-game settings and hardware settings on my part but nothing seems to do the trick.
Watchers
Screenshots
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Video Clips
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Log Files
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Device
No device information
Thanks for calling this out. We are currently investigating a variety of different crashes that have been reported. If possible, could you please provide details on your system specifications? That information could help us better investigate your issues. We appreciate you reaching out and hope to get this resolved for you as soon as possible.
Hello. Since we've not received the details needed to investigate the issue within several days, this ticket will be closed. Hopefully this has been resolved via one of our patches. If you encounter the issue again, please don't hesitate to reach out and include your system information with bug details. Best wishes.