Bug: Map Creation and Server Connectivity Issues in 'The Lab' Map Editor
Bug #309
Map Creation and Server Connectivity Issues in 'The Lab' Map Editor
| Status: | Resolved |
| Priority: |
Critical |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
- Create a map
- Publish map
- Delete published map
- Attempt to load the unpublished version in The Lab
- Result: Unresponsive UI input interaction, error message kicking me from server
Explanation
'The Lab' map corruption or server issue. My first attempt of making the map, my game had frozen and crashed. Upon reopening, the map in my projects list and the Create Lobby button were unresponsive and after about 10 seconds I get booted from the servers with a variety of different error messages: 'Unable to communicate with online servers' 'Disconnected due to lost connection or inactivity'
These messages will pop up every time I try to click the Create Lobby button, open an existing map, or try to create a new map in The Lab and is 100% reproducible. I was messing around and noticed, if I delete all my existing maps, restart the game, and then make a new map it works.
My second attempt to make the map, I nearly completed it, published it but realized I needed to fix some spawn points, I deleted the published version(as its seperate from the version in my projects and there is no other way to take it down), and now again, when I try to load the map, the same issue from my first attempt is now occuring again. I cannot load that map without getting booted from the servers and it ultimately not working, making appear as if my maps are getting corrupted.
I will continue to play and support the game, however I and completely discouraged from creating any more maps until this issue is resolved.
Watchers
Screenshots
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Video Clips
Log Files
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Device
No device information
Note: In the video, the Create Lobby button appeared to work, however before it was not, all other issues persisted.
Thanks for calling this out. This issue has since been resolved, you'll see it fixed in a future update. We're hoping to have this hotfix out within the next day or so. Please keep an eye on our official communication channels for more info.
If you have any other issues please do not hesitate to reach back out. Thank you!
Is it known if the maps that won't load are corrupted, or will they work after the update?