Bug: Battle Pass Rewards Not Received and Skin Not Unlocked
Bug #407
Battle Pass Rewards Not Received and Skin Not Unlocked
| Status: | Resolved |
| Priority: |
High |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
- I was unlocking stuff.
- Right before I found a match online in arena queue.
Explanation
I was redeeming rewards from the battle pass but I didn't receive all of my rewards because it happened when I found a game and never got it as a result I'm missing 100 splitcoins from my total and the game says that I earned a skin in 7/8 pages when I don't have that section unlocked and the skin doesn't appear in my inventory
Watchers
I tried uploading a video but I couldn't make it so I placed it here in the comments this is the money that the game claimed that I redeemed but still didn't get
Thank you for reaching out about this issue. If you don't mind, please submit a Player Support Ticket: https://support.splitgate.com/hc/en-us/requests/new
Our Support Team should be able to assist with issues regarding missing items and resolve this for you as soon as possible.