Bug: Missing Alpha Rewards, Beta Survivor Packs, and Twitch Drops from Locker
Bug #43
Missing Alpha Rewards, Beta Survivor Packs, and Twitch Drops from Locker
| Status: | Resolved |
| Priority: |
High |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
No steps to reproduce
Explanation
Previously earned Twitch drops and other promised cosmetics missing from Locker
The Alpha rewards as well as the Beta Survivor packs are missing from my Locker, the Alpha rewards and Beta pack were promised packs for launch and were not in my Locker prior to Open Beta or launch.
The Twitch drops (namely Haunt Cadence) were in my accounts Locker during the Closed Alpha, and no longer appeared during the Open Beta. This has not been resolved.
Watchers
Screenshots
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Video Clips
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Log Files
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Device
No device information
Hi, and thank you for bringing this to our attention. Since this looks like an account-related issue, we recommend reaching out to Splitgate 2 Player Support using the link below: https://support.splitgate.com/hc/en-us/requests/new Their team will be able to check your account and help you further. Thankyou.