Hello and thanks for reaching out. Could you please provide information as to what device you're playing on? (If it's PC, please include the system specs). If you're able to capture video of the issue and upload it to this ticket, that'd be greatly appreciated.

A few questions - Is this only happening for you in the BR playlist or does it also occur if you try to setup a BR custom game? Also, have you had the issue with other playlists like Arena or Onslaught? Any additional info you can add will help us narrow down the cause and get this issue resolved as soon as possible.