Bug: Missing Twitch Drops and Alpha Tester Rewards
Bug #47
Missing Twitch Drops and Alpha Tester Rewards
| Status: | Resolved |
| Priority: |
High |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
No steps to reproduce
Explanation
I am still missing my twitch drops eared during the alpha, and the rewards for participating in the alpha. I made a report via your website before during the beta, they said it would be resolved in the full launch, but it's the full launch and while I did receive the beta tester rewards, I still have not receive the alpha tester rewards nor my twitch drops from the alpha. Are you still working on them or is my inventory bugged?
Watchers
Screenshots
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Video Clips
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Log Files
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Device
No device information
Hello, thank you for writing in. Could you please fill out a report on our support website at: https://support.splitgate.com/hc/en-us/requests/new
When submitting a ticket on our site, please be sure to include your account information (you will be prompted for what information to include) for us to view your account. We believed these issues had been resolved but it seems not all accounts received the fix. We will go through and look over unresolved accounts individually to make sure you are granted the proper rewards.
If there are any other issues please do not hesitate to reach back out.
Thank you.