Bug #602

Account Sanction Error on Game Launch

Status:	Resolved
Priority:	High
Added by:	thedoggchief on June 17, '25
Assigned to:	Unassigned
Due date:
Reported for:	1.0 - Launch/Season 1.1

Steps to Reproduce

1. I turn the game on
2. after a few seconds I get the error code
3. if i do manage to get into a game, i get to play for about 15 seconds and then it kicks me saying I have been sanctioned.
4. Once i am sanctioned, i have to wait about 30-45 minutes to play again
5. from there the cycle repeats
6. I downloaded the game through epic games and the issue persists

Explanation

Every time i start the game, i end up getting an error code that says my account is sanctioned. I then cant play the game for a while and then next time i'm allowed in the same thing happens. I cannot play the game and after working through a few attempts at fixing it with the ticket i have in discord I'm at a loss at this point.

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