Bug: Login Error on PS5: 'Unknown Error' Preventing Access
85 °C
Bug #665
Login Error on PS5: 'Unknown Error' Preventing Access
| Status: | Resolved |
| Priority: |
Medium |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
No steps to reproduce
Explanation
Unknown error sometimes as I login into the game. Sometimes I get an error saying Unknown error on my PS5. I’m then unable to login. Starting my PS5 in safety mode and clearing cache solves the problem every time. Maybe Splitgate 2 confuses the cache of the PS5 and that’s the way to fix it?
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Screenshots
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Video Clips
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Log Files
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Device
No device information
[ #1 ] 5 months ago by
Hi, and thank you for bringing this to our attention. Since this looks like an account-related issue, we recommend reaching out to Splitgate 2 Player Support using the link below: https://support.splitgate.com/hc/en-us/requests/new Their team will be able to check your account and help you further. Thankyou.
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