Bug: Unable to purchase splitcoin in Splitgate 2 on Steam
Bug #678
Unable to purchase splitcoin in Splitgate 2 on Steam
| Status: | Resolved |
| Priority: |
High |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
- log into splitgate on steam
- navigate to store
- try to buy splitcoin
- fail
Explanation
Unable to buy splitcoin in game (steam). At first I tried to buy a skin that was in the shop (Sima) and clicked "buy item", which took me to the currency page. I tried to purchase the 1050 splitcoin for $9.99. After clicking purchase nothing happened. My steam didn't respond or anything. (if it's worth noting, this is the first time I have tried to buy this so I'm a first time buyer with the +50 bonus).
Next I restarted my game.
Next I tried just buying directly from the currency page and got stuck on purchase as well. The purchase button responds to me clicking it but nothing happens.
Next I closed my game and repaired game files (no needed repairs)
I logged in and tried both ways again and they still did not work.
One last thing that could be relevant: I have only bought splitcoin once before. It was the 5 dollar one and I bought it from here: https://steamdb.info/app/2918300/items/
Watchers
Hello, and thank you for bringing this to our attention. As this appears to be an account-related issue, we kindly recommend submitting a support request through Splitgate 2 Player Support using the link below: https://support.splitgate.com/hc/en-us/requests/new
The support team will be able to review your account details and assist you further.