Hello, and thanks for calling this out.

I've requested screenshots and video clips if you're able to provide them, as it would be helpful to see exactly where and how you’re getting stuck after using a portal. Details like the map, location, and what actions you were performing before the issue occurred would also be greatly appreciated. Once we have that information, we'll be able to better investigate the issue and work on a fix. We appreciate you reaching out and hope to get this resolved for you soon.