Bug #1888

Missing In-Game Rewards After Claim

Status:	Open
Priority:	High
Added by:	luvcountdwn on July 6, '26
Assigned to:	Unassigned
Due date:
Reported for:	Project Ventura Update 1.3.1
Roblox Username:	luv_adriaa

Steps to Reproduce

1. open the game
2. log into account
3. launch game
4. check auto shop
5. some reward, like cars are missing even though others were successful

Explanation

o,

I have Prime and claimed the in-game rewards, but I did not receive some of the rewards, including the cars. My account is linked correctly, and the rewards were claimed, but they never appeared in my game.

Could you please investigate this issue and help restore the missing rewards? Thank you.

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