Bug: Game Stuck at 5/9, Black Screen After Cache Clear, Slow Login
136 °C
Bug #114

Game Stuck at 5/9, Black Screen After Cache Clear, Slow Login

Status: Resolved
Priority:
High
Added by:
.begalracer
on October 16, '25
Assigned to:
Unassigned
Due date:
Reported for:
Has regressions: 1 possible regression
This issue has been marked as resolved/closed, but similar issues have been reported again.
Platform:
Not set

Steps to Reproduce

No steps to reproduce

Explanation

My game decided to get stuck at 5/9, and when I reloaded it, it went to a black screen. I've cleared the cache (twice in the Discord app, once on my phone), but the game still won't load on either device. I finally tried logging in from the Discord browser (Chrome), and it took 15 minutes to finally get in. Now I'm in a dilemma whether I will experience the same torture if I decide to reload later.

Watchers

Video Clips

None

Log Files

None

Device

No device information

[ #1 ] about 2 months ago by

I'll use the replies in this thread to document my login issue.

After logging out of the Discord browser, I tried logging in again via the app. I received the E003 code twice before the third attempt left me stuck on 5/9 for 8 minutes and still ongoing.

image.png20251016-10-htz8ud (252 KB)
[ #2 ] about 2 months ago by

First, apologize, since I try to laugh off my situations. I'm finding its funny to saw 9/9 for 5 minutes and still counting.

image.png20251016-10-r04k7i (268 KB)
[ #3 ] about 2 months ago by

same i cant login, cleared cache from phone & pc but i m always stuck on 3/9

[ #4 ] about 2 months ago by

even tho i tried 3 diff neworks, 2 phones, clearing cache and all

image.png20251016-10-w079ei (91.7 KB)
[ #5 ] about 2 months ago by

https://discordapp.com/channels/1158408201344135258/1315833045814738985/1428372874946805840 One of my friends in VC 11 gave this suggestion. So after 30 minutes stuck at 9/9 on PC, im trying to login on Phone. Now 10 minutes in, im stuck at 5/9.

[ #6 ] about 2 months ago by

Final update (hopefully): Waiting 30 minutes before going in from my phone. Log out then trying to login from PC... its working normally.

[ #7 ] about 2 months ago by

Test

[ #8 ] about 2 months ago by

Ich habe keinen bock das in Englisch zu schreiben. Bei mir geht das Game immer noch nicht. Cache auf dem Phone und am Pc gelöscht und trotzdem lädt es nicht mehr.

Screenshot_2025-10-21_003010.png20251020-9-cpss4n (334 KB)
[ #9 ] about 2 months ago by

I have the same problem. Tried clearing cache and logging out of discord but it's still not working

[ #10 ] about 2 months ago by
[ #11 ] about 2 months ago by

cant login too same screen as everyone else

[ #12 ] about 2 months ago by

Same problem

[ #13 ] about 2 months ago by

neither computer nor ipad, doesn't matter

[ #14 ] about 2 months ago by
[ #15 ] about 2 months ago by

i hope u guys can fix it today... bc i still can not play the game no matter if its on mobile or pc

[ #16 ] about 2 months ago by

Bisher war das Problem abends, jetzt komme ich auch nicht mehr rein

image.png20251021-10-rsc6yg (132 KB)
[ #17 ] about 2 months ago by

I've been facing the same issue for roughly 16 hours

[ #18 ] about 2 months ago by

same issue for 30 minutes

image.png20251021-10-n3zunu (385 KB)
[ #19 ] about 2 months ago by

Still this issue on phone, ipad or PC

[ #20 ] about 2 months ago by

Got in with mobile Daten from my phone. Maybe it's because of Telekom (phone has different provider, AldiTalk)

[ #22 ] about 2 months ago by

home wifi does not allow me to log into the game but mobile network allows me to

[ #23 ] about 2 months ago by

now facing an issue at step 3 instead of 5

image.png20251021-10-5ankey (83.7 KB)
[ #24 ] about 2 months ago by

can this be fixed pls?

[ #25 ] about 2 months ago by

I can't play either; I can't get any further than this. Since this morning.

Screenshot_2025-10-21_091832.png20251021-9-espt35 (147 KB)
[ #26 ] about 2 months ago by

Can’t get in either. Deleted my DNS Cache on router & device. Uninstalled Discord. Restarted device. Reinstalled discord. Still not working.

IMG_8001.png20251021-9-oms5cu (540 KB)
[ #27 ] about 2 months ago by

Problem has been resolved without any changes on my end

[ #28 ] about 2 months ago by

it is been like this for 20 min now

image.png20251021-9-hfwham (395 KB)
[ #30 ] about 1 month ago by

not fixed

[ #31 ] about 1 month ago by

My issue coming back right after Microsoft deployed update

[ #32 ] about 1 month ago by

Be aware of that

[ #33 ] about 1 month ago by

also happening on android phones, it just gets stuck at 5/9

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