Bug: Rewards Not Received After Entering Code
140 °C
Bug #294

Rewards Not Received After Entering Code

Status: Resolved
Priority:
High
Added by:
vgtorr
on December 3, '25
Assigned to:
Unassigned
Due date:
Reported for:
Platform:
Not set

Steps to Reproduce

No steps to reproduce

Explanation

I've entered the code and it only shows the thank you message but there is no any rewards from it. I've tried to restart my game and visit someone to refresh but nothing happens. I tried to re-enter the code but it gives me an error message. Pls Help thanks!

Watchers

Screenshots

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Log Files

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Device

No device information

[ #1 ] 3 days ago by

For me it only worked after clicking on the Sticker album

[ #2 ] 3 days ago by

Like Alex said - sticker packs should be opened by clicking the sticker album icon

[ #3 ] 3 days ago by

or, they're also automatically opened if you receive another sticker pack

[ #4 ] 3 days ago by

as i recall, i have 104 stickers before i claim the voucher. thats why im confused.

[ #5 ] 3 days ago by

i get sticker album but dont get orange present

[ #6 ] 2 days ago by

why is it marked as resolved before even resolving the issue first?

[ #7 ] 2 days ago by

As I said, nothing appears to my screen after clicking the album, it just shows my stickers. I also didn't have any sticker pack open since I just launched the game. Hello?

[ #8 ] 2 days ago by

This is so unfair

[ #9 ] 2 days ago by

Hello (unknown user mentioned)! It seems like your game crashed, so we've restored the sticker pack

[ #10 ] 2 days ago by

I just tried the new WeLoveMaggie voucher about 5 min ago and I have received the response of "your code is invalid", please help if possible. thank you in advance

[ #11 ] 2 days ago by

thank you for the quick fix, it worked this time

[ #12 ] 2 days ago by

just got it. thanks

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