Bug #3006

Progress Reset and Sign-in Issue in Farm Merge Valley

Status:	Closed
Priority:	High
Added by:	Anonymous on July 29, '26
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.78.1-sms.1 Auto
Regression of:	#449 Progress Lost After Restarting Game This issue was created as a new bug instead of being marked as a duplicate because the original issue was already Resolved.
Platform:	ms_start

Steps to Reproduce

1. Sign in with a Microsoft account.

Explanation

I have been playing Farm Merge Valley for about a year on my Windows PC. I reached Level 52. A few days ago, the game suddenly reset my progress to Level 1. I reinstalled the game and now I cannot complete the sign-in process. I am signed in to my Microsoft account and Microsoft Edge, but the game does not recognize my sign-in. Because of this, I am worried that my progress will be lost again. Please investigate this issue and help restore my progress if possible.

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