Bug #3616

Ad Reward System Not Functioning Correctly on Facebook

Status:	Open
Priority:	High
Added by:	Anonymous on September 10, '26
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.80.0-4 Auto
Regression of:	#1415 Ads Not Loading, Preventing Free Items Acquisition This issue was created as a new bug instead of being marked as a duplicate because the original issue was already Closed.
Platform:	facebook

Steps to Reproduce

1. From the farm, click the train station to go to another farm, collect everything.
2. When prompted, click the 'Double Rewards' button & watch the ad.
3. Ad finishes and my screen shows a spinning circle that never stops spinning.
4. Exit the game, shut down the FB app on my phone & go back in. I'm directed to the same prompt to Double Rewards but never actually get double, whether I watch the ad again or not.
5. The same thing happens on the butterfly island when trying to get more pink lightning bolts/energy.

Explanation

Watching ads in order to increase the number of items received isn't working. I watch the ad a d instead of being directed back to the game, I get a spinning circle that never does anything and I have to shut down the entire Facebook app and go back in, and I still never receive whatever item I'm watching the add for (extra energy/lightning bolts, etc.) This happens in both the standard farm site and on the butterfly island.

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