Bug #4291

Energy Bonus Claimed but Not Received in Farm Merge Valley Event

Status:	Open
Priority:	High
Added by:	Anonymous on November 10, '26
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.81.0-4 Auto
Platform:	discord

Steps to Reproduce

1. Go to the event page.
2. Wait until the 25-energy bonus becomes available.
3. Click on the button to claim the bonus.
4. Notice that the reward is marked as claimed, but the 25 energy is not added to your energy balance.

Explanation

Hello! I'm experiencing an issue when claiming the energy bonus from the event.

The game provides a bonus of 25 energy approximately every 4 hours. However, when I click to claim the bonus, it is marked as claimed, but the 25 energy is never added to my account.

This has happened twice already. In other words, the game registers the reward as claimed, but I never receive the energy.

I would appreciate it if you could look into this issue. Thank you!

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