Bug: Game Won't Load and Ads Cause Freezes on CrazyGames
166 °C
Bug #586

Game Won't Load and Ads Cause Freezes on CrazyGames

Status: New
Priority:
Critical
Added by:
humanjukebox
on January 15, '26
Assigned to:
Unassigned
Due date:
Reported for:
Regression of: #185 Game Launch Results in Black Screen on Discord
This issue was created as a new bug instead of being marked as a duplicate because the original issue was already Resolved.
Platform:
Not set

Steps to Reproduce

No steps to reproduce

Explanation

I play on Discord and on CrazyGames, but been noticing a lot of issues with the CrazyGames app, so it may just be that platform.

For days I have been unable to play the game there because the game won't load how it should, I'll add a picture of how it looks. It's very disheartening because that means progress keeps getting stalled/lost.

Also, the game may work at points but then an ad will pop up and freeze, which then means force-closing the game and then afterwards the game refuses to load again. And that can then last for hours or multiple days again.

Watchers

Video Clips

None

Log Files

None

Device

No device information

[ #1 ] 6 days ago by

Hello (unknown user mentioned)! Could you try clearing the cache of the Crazygames app please? does it work?

Did you already finish the xmas event as well?

[ #2 ] 5 days ago by

I'm gonna add that when I have played, and then closed the app to do other things or take a break from playing etc., that when I then try to play again a few hours later, that the app will not load and is just stuck on the loading screen

Clearing the cache does not help with that

So, I either have to play the game for multiple hours in one-go, or have to wait for at least a day until I can play again

[ #3 ] 5 days ago by

is it Mozilla?

[ #4 ] 4 days ago by

And we're back to this again, haven't even played...

First pic is the CrazyGames App, second picture is from using the CrazyGames site on Chrome

This is demoralizing... and making me question why I even got the app because it just never works

[ #5 ] 4 days ago by

And no, I cannot send a screenshot of my Player ID (with my current level) because none of the buttons work

[ #6 ] 3 days ago by

I can still not play...

You need to join this project to comment on issues. Join Project