Bug: Loss of 140 hours of progress after changing Steam family
Bug #424
Loss of 140 hours of progress after changing Steam family
| Status: | New |
| Priority: | Critical |
| Added by: |
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| Assigned to: | |
| Due date: | |
| Reported for: | S5.09 |
Steps to Reproduce
No steps to reproduce
Explanation
I was previously playing drg on a shared steam account. I played for over 140 hours. Recently I just wanted to play drg again, but since I changed my steam family(due to a steam family policy change last year), I lost my 140h progress and had to start it over. Is there any way that I can recover my account? I can provide both myself's steam account and my previously shared steam account.
Please recover my account~ I have no other solution and don't know how to do about it.
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Screenshots
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Video Clips
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Log Files
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Device
No device information
Try going into the ESC menu, then Options > Save > Restore Save
How to restore save data (Steam):
Options > Save Menu > Restore Save
If restore save is greyed out:
In Steam, right click on the game and navigate to:
Properties>Installed Files>Browse>FSD Folder>Saved>SaveGames
There should be multiple ".sav" files in that folder.
Sort based on the date, and locate the file that was most recent BEFORE the data issue occurred.
Rename the located file to match the current most recent one, which should end in "_Player.sav" (rename + keep the file that was originally named that as something else, just in case).
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