Bug: Game Crashes Unpredictably During Missions
113 °C
Bug #542

Game Crashes Unpredictably During Missions

Status: Resolved
Priority:
High
Added by:
pup.flexed
on June 3, '25
Assigned to:
Unassigned
Due date:
Reported for:
Has regressions: 1 possible regression
This issue has been marked as resolved/closed, but similar issues have been reported again.

Steps to Reproduce

No steps to reproduce

Explanation

Good evening,

After having played Deep Rock Galactic for several years without issues, the game has been crashing repeatedly for about two weeks now during missions.

I’ve already tried the following steps to resolve the issue:

  • Reinstalled and updated my graphics driver
  • Switched to a different graphics driver version
  • Reinstalled the game
  • Fully uninstalled the game, deleted all local data, and then reinstalled

Unfortunately, the problem persists.

  • The crashes occur unpredictably.
  • The game freezes for about two seconds, then crashes and closes. -The Ghost Ship Games Crash Reporter pops up afterward.

I’ve always submitted the logs through the crash reporter.

Aside from the usual Windows, Steam, and DRG updates, nothing has changed on my system.

It just happened again, and here is the message from the crash reporter:

LoginId:89ea2d394008385381a17eb6a6f43b3b
EpicAccountId:17f3a9480e9d45ffb84eae3f195fc623

Fatal error: [File:Unknown] [Line: 684] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at C:\BuildAgent\work\DRG-release\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1181 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
FSD_Win64_Shipping
kernel32
ntdll

Log file open, 06/03/25 14:35:16
LogConsoleResponse: Display: Failed to find resolution value strings in scalability ini. Falling back to default.
LogConsoleResponse: Display: Failed to find resolution value strings in scalability ini. Falling back to default.
LogPakFile: Display: Found Pak file ../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak attempting to mount.
LogPakFile: Display: Mounting pak file ../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak.
LogPakFile: PakFile PrimaryIndexSize=1899142
LogPakFile: PakFile PathHashIndexSize=1356690
LogPakFile: PakFile FullDirectoryIndexSize=4383153
LogShaderLibrary: Display: ShaderCodeLibraryPakFileMountedCallback: PakFile '../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak' (chunk index -1, root '../../../') mounted
LogShaderLibrary: Display: ShaderCodeLibraryPakFileMountedCallback: pending pak file info (ChunkID:-1 Root:../../../ File:../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak)
LogPakFile: OnPakFileMounted2Time == 0.000024
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 4 named threads and 70 total threads with 3 sets of task threads.
LogICUInternationalization: ICU TimeZone Detection - Raw Offset: +1:00, Platform Override: ''
LogInit: Display: Loading text-based GConfig....
LogPluginManager: Mounting plugin AnalyticsBlueprintLibrary
LogPluginManager: Mounting plugin OnlineSubsystemSteam
LogPluginManager: Mounting plugin OnlineSubsystem
LogPluginManager: Mounting plugin OnlineSubsystemUtils
LogPluginManager: Mounting plugin SteamShared
LogPluginManager: Mounting plugin WindowsMoviePlayer
LogPluginManager: Mounting plugin GameplayTagsEditor
LogPluginManager: Mounting plugin OnlineSubsystemTwitch
LogPluginManager: Mounting plugin MfMedia
LogPluginManager: Mounting plugin FSDAnsel
LogPluginManager: Mounting plugin Spatialization
LogPluginManager: Mounting plugin Synthesis
LogPluginManager: Mounting plugin AudioSynesthesia
LogPluginManager: Mounting plugin TimeSynth
LogPluginManager: Mounting plugin Niagara
LogPluginManager: Mounting plugin PythonScriptPlugin
LogPluginManager: Mounting plugin EditorScriptingUtilities
LogPluginManager: Mounting plugin ScriptPlugin
LogPluginManager: Mounting plugin SteamSockets
LogPluginManager: Mounting plugin Modio
LogPluginManager: Mounting plugin Linter
LogPluginManager: Mounting plugin PS5_Mock
LogPlugin
Thank you in advance for your support.

Best regards,
Marc

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[ #1 ] 5 months ago by

Try updating your BIOS, this has helped other people with a similar crash

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