Bug #542

Game Crashes Unpredictably During Missions

Status:	Resolved
Priority:	High
Added by:	pup.flexed on June 3, '25
Assigned to:	Unassigned
Due date:
Reported for:	S5.09

Steps to Reproduce

No steps to reproduce

Explanation

Good evening,

After having played Deep Rock Galactic for several years without issues, the game has been crashing repeatedly for about two weeks now during missions.

I’ve already tried the following steps to resolve the issue:

• Reinstalled and updated my graphics driver
• Switched to a different graphics driver version
• Reinstalled the game
• Fully uninstalled the game, deleted all local data, and then reinstalled

Unfortunately, the problem persists.

• The crashes occur unpredictably.
• The game freezes for about two seconds, then crashes and closes. -The Ghost Ship Games Crash Reporter pops up afterward.

I’ve always submitted the logs through the crash reporter.

Aside from the usual Windows, Steam, and DRG updates, nothing has changed on my system.

It just happened again, and here is the message from the crash reporter:

LoginId:89ea2d394008385381a17eb6a6f43b3b EpicAccountId:17f3a9480e9d45ffb84eae3f195fc623

Fatal error: [File:Unknown] [Line: 684] pResource->Map(Subresource, pReadRange, reinterpret_cast<void**>(&pData)) failed at C:\BuildAgent\work\DRG-release\UnrealEngine\Engine\Source\Runtime\D3D12RHI\Private\D3D12RHIPrivate.h:1181 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping FSD_Win64_Shipping kernel32 ntdll

Log file open, 06/03/25 14:35:16 LogConsoleResponse: Display: Failed to find resolution value strings in scalability ini. Falling back to default. LogConsoleResponse: Display: Failed to find resolution value strings in scalability ini. Falling back to default. LogPakFile: Display: Found Pak file ../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak attempting to mount. LogPakFile: Display: Mounting pak file ../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak. LogPakFile: PakFile PrimaryIndexSize=1899142 LogPakFile: PakFile PathHashIndexSize=1356690 LogPakFile: PakFile FullDirectoryIndexSize=4383153 LogShaderLibrary: Display: ShaderCodeLibraryPakFileMountedCallback: PakFile '../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak' (chunk index -1, root '../../../') mounted LogShaderLibrary: Display: ShaderCodeLibraryPakFileMountedCallback: pending pak file info (ChunkID:-1 Root:../../../ File:../../../FSD/Content/Paks/FSD-WindowsNoEditor.pak) LogPakFile: OnPakFileMounted2Time == 0.000024 LogPlatformFile: Not using cached read wrapper LogTaskGraph: Started task graph with 4 named threads and 70 total threads with 3 sets of task threads. LogICUInternationalization: ICU TimeZone Detection - Raw Offset: +1:00, Platform Override: '' LogInit: Display: Loading text-based GConfig.... LogPluginManager: Mounting plugin AnalyticsBlueprintLibrary LogPluginManager: Mounting plugin OnlineSubsystemSteam LogPluginManager: Mounting plugin OnlineSubsystem LogPluginManager: Mounting plugin OnlineSubsystemUtils LogPluginManager: Mounting plugin SteamShared LogPluginManager: Mounting plugin WindowsMoviePlayer LogPluginManager: Mounting plugin GameplayTagsEditor LogPluginManager: Mounting plugin OnlineSubsystemTwitch LogPluginManager: Mounting plugin MfMedia LogPluginManager: Mounting plugin FSDAnsel LogPluginManager: Mounting plugin Spatialization LogPluginManager: Mounting plugin Synthesis LogPluginManager: Mounting plugin AudioSynesthesia LogPluginManager: Mounting plugin TimeSynth LogPluginManager: Mounting plugin Niagara LogPluginManager: Mounting plugin PythonScriptPlugin LogPluginManager: Mounting plugin EditorScriptingUtilities LogPluginManager: Mounting plugin ScriptPlugin LogPluginManager: Mounting plugin SteamSockets LogPluginManager: Mounting plugin Modio LogPluginManager: Mounting plugin Linter LogPluginManager: Mounting plugin PS5_Mock LogPlugin Thank you in advance for your support.

Best regards, Marc

Watchers

Watch