Bug: Disconnection Results in Matchmaking Lock-out and Grade Reset
This issue
might be a
duplicate of #4851 Players Kicked Out with 'Dedicated Server not responding' Message.
Disconnection Results in Matchmaking Lock-out and Grade Reset
| Status: | Pending Moderation |
| Priority: |
Critical |
| Added by: | Anonymous on July 14, '26 |
| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: | |
| Actual Result: |
A single disconnect, either manually or from a server issue, results in a matchmaking penalty and a Grade loss for the Killer player
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| Expected Result: |
Singular disconnects should only give a single Disconnection point, which should be erased after playing 20 normal games, and there should be no Grade loss from disconnections playing Killer, only from attempting to "go-next" as Survivor.
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| Severity: |
Major
|
| Reproducibility: |
Always
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| Platform: |
Steam
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| Additional Notes & Comments: |
After the Dedicated server is not responding disconnect, I had a "Priority queue" icon next to my Play button, and played a Survivor game before the game where I was disconnected, so it appears the system forgot about the game I was disconnected from and left me in the priority queue from my Play-While-You-Wait Survivor game.
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Steps to Reproduce
- Get disconnected from a match, either from Dedicated server not responding, or manually disconnecting.
- Despite it being only a single disconnection, you will get a 15 minute matchmaking lock-out, and lose an entire Grade.
Explanation
Disconnected from a game as Killer due to "Dedicated server not responding," error, the first time I was disconnected that day, and I got a matchmaking lock-out AND lost an entire Grade, with no warning or message indicating the reason for either. I also manually disconnected a single time right before Grade reset, due to a flashlight exploiter, and also got a matchmaking lock-out and despite knowing I was Iri 1 Killer and Iri 1 Survivor, when I logged in on Grade reset day, I was told I was Iri 1 Survivor, and Iri 2 Killer, meaning that single disconnect also removed an entire Grade, again with no message letting me know.
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