jacob_050882 Is this new from this update, or has this always been the case?

Hi, it was fine before the lastest update, this has been happening ever since I updated the game. I've tried verifying the integrity of the game files and re downloading it as well.

jacob_050882 From what I can see, somehow you do not have a username set on our backend anymore. We are investigating what went wrong, what was your username before the update?

My username is the same as my Steam username“𝖉𝖔𝟵𝖊”, as you can see I'm using a special font for my Steam username, it actually displays as four question marks in the game. Should I just use the normal default font?

jacob_050882 That name would indeed mess things up. We enabled a feature that would allow you to rename in game. If you did that, you should be able to play again.

hi there, this problem is solved for me, thanks again for the help!