Bug: Suggestions to Improve Bug Reporting Process
Bug #16997
Suggestions to Improve Bug Reporting Process
| Status: | Open |
| Priority: |
Low |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
RC:EA:03.00.00
Auto
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Steps to Reproduce
- See an issue
- Enter menu
- Report bug
- Observe that menu is the screenshot and not the in-game view
Explanation
Please improve the bug report system in general to reduce some pains around submitting bug reports. I don't think it's terrible. It's pretty good for now. But there are a few changes that I think would really help reduce the pains of a thorough bug report, which may increase overall reports fingers crossed.
add the option to add additional images/video WITHOUT the reporter having to go to the website to add them after. This should be part of the menu that pops up and tbh I'm not sure why no one has complained about this.
Give users the option to file a bug report with a shortcut key, without having to enter the menu. Specifically so that issues that are happening in game can be captured during the report's creation. Right now people have to send a report, screenshot, go to the site and add it. A solution to this would be:
a. Adding a shortcut to take a screenshot into a bug report
b. Adding a shortcut to take a 10-15 second video
That's just my 45 seconds of thinking of a solution, but in general it would be nice to report a bug and the image captured is the bug and not the menu.
- (minor) Is there any way that players can not take damage when actively filing a bug report? Idk how that would work but it would be super helpful when issues occur in dogfights
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