Bug #4979

Game Audio Stops Working on Default Windows Device in Lobby

Status:	Open
Priority:	High
Added by:	fioressa on May 21, '26
Assigned to:	Unassigned
Due date:
Reported for:	RC:EA:00.07.09 Auto

Steps to Reproduce

1. Ensure the headset is set as the default Windows audio output device.
2. Launch the game.
3. Verify that the audio works correctly when the game starts.
4. On the 'Welcome' screen, click 'Continue'.
5. Ensure that the intro cinematic/video still has audio.
6. Enter the game lobby.
7. Verify that all game audio disappears from the default Windows audio device (headset).
8. Change the game's audio output to another device.
9. Verify that the audio works correctly on the second device.
10. Switch the audio output back to the headset/default Windows output.
11. Observe that the game audio no longer works on the headset.

Explanation

Audio output stops working on default Windows audio device after entering the game lobby

When launching the game, audio works correctly through the default Windows audio output device (my headset).
On the "Welcome" screen, after clicking "Continue", the intro video still has audio.
However, as soon as I enter the game lobby, all game audio disappears from my default Windows audio output device.

If I manually switch the audio output to another device, the sound works correctly on that device.
But when switching the output back to my headset (default Windows output), the game audio no longer works.

Watchers

+4

All Watchers

Loading...

Watch