Bug: (DS2-1770) Game Crashes After Claiming 7 Day Streak Reward
166 °C
Bug #4

(DS2-1770) Game Crashes After Claiming 7 Day Streak Reward

Status: In Progress
Priority:
Critical
Added by:
Farmer Anthony
on September 23, '25
Assigned to:
Unassigned
Due date:
Reported for:
1.3.2 Auto
Platform:
Not set

Steps to Reproduce

No steps to reproduce

Explanation

I claimed my 7 day streak, the game crashed after freezing and now when I open it I just get this blank screen. Ive closed discord, force stopped, cleared cache, reinstalled. Nothing

Watchers

Linked Bugs (1)
Bug Occurrence
Last 24 hours0
Last 30 days0
100%
100% (1)
Video Clips
From Duplicate 2
.mp4
Log Files

None

Device

No device information

[ #1 ] 2 months ago by

(unknown user mentioned) (unknown user mentioned) (unknown user mentioned) (unknown user mentioned) (unknown user mentioned) (unknown user mentioned) (unknown user mentioned) (unknown user mentioned) Hello! I've restored the gems on your account in the meantime!

[ #2 ] 2 months ago by

Our team is still working on that issue, hopefully we can fix it in the next update 🤞

[ #3 ] 2 months ago by

Appreciate it Perc 🙏

[ #4 ] 2 months ago by

Farmer Anthony I just reached the 7 day streak and game won’t load. Please help 🙏🏻

[ #5 ] 2 months ago by

Same here, please solve the issue

[ #6 ] 2 months ago by

My streak is lost now because i got stuck on this bug pls fix

IMG_0576.png20250928-10-fqxbuf (530 KB)
[ #7 ] 2 months ago by

Not sure what my streak but same problem

Screenshot_20250928-114540.jpg20250928-10-jnbois (40 KB)
[ #8 ] 2 months ago by

Same issue, its on discord.

image.png20250928-10-t13vj9 (259 KB)
[ #10 ] 2 months ago by

Glad that I'm not the only one with this issue. Hopefully, there's a fix for it soon!

Screenshot_20250928-115933.jpg20250928-10-ss3lnz (56 KB)
[ #11 ] 2 months ago by
[ #12 ] 2 months ago by

Turns out I hv to pay for premium to repair streak 😶

[ #13 ] 2 months ago by

I opted to reset my streak instead of paying. Support/devs later repaired my streak, and I haven’t had any issues since then (currently on day 29).

[ #14 ] 2 months ago by

Please wait until the community manager's work time.

[ #15 ] 2 months ago by

I was mistaken. They fixed it! Thanks mr dev

[ #16 ] 2 months ago by

you're welcome!

[ #17 ] 2 months ago by

(unknown user mentioned), (unknown user mentioned), (unknown user mentioned), (unknown user mentioned), (unknown user mentioned), (unknown user mentioned), (unknown user mentioned), (unknown user mentioned) Hello! This should be resolved as well! Sorry for the inconvenience!

I'll check with the dev team, but I believe we're now close to fix this issue 🙌

[ #18 ] 2 months ago by

just want to check so the streak won't be reinstated?

[ #19 ] 2 months ago by

Can I get my streak restored? Thank you

[ #20 ] 2 months ago by

is it now fixed please? I believe I selected the wrong day

[ #21 ] 2 months ago by

should be fixed as well

[ #23 ] 2 months ago by

Hello, mine is stuck at loading whenever I hit the final day of the streak

IMG_4079.png20251005-10-yn91yd (821 KB)

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