Bug: Game Crashes Regularly with EXCEPTION_ACCESS_VIOLATION
Bug #769
Game Crashes Regularly with EXCEPTION_ACCESS_VIOLATION
| Status: | Closed |
| Priority: |
High |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
- Boot the game
- Wait/Play
- Crash
- You win
- restart and do it again! The game crashes every 5 to 30 minutes
Explanation
Game crashes in any mode/even out of game. PC Specs :
- 16GB ddr4
- R 5 5600x
- Rx 6600 xt
- nvme ssd
One of my friend has the exact same issue and has a 6800 gpu. My other friends don't have this issue but none have a rx 6xxx gpu. One of them has a 7900xtx and doesn't have this issue. But maybe it has nothing to do with the gpu...
Tried everything that the support told us to do: reinstalling the game, deleting the game folders, launching in safe boot mode, changing in-game settings, updating drivers, launching the game in administrator mode... But we still get this kind of crash regularly.
EXCEPTION_ACCESS_VIOLATION is the cause of the crash each time.
No recent change to the system and no weird game behavior. The game can crash even if we're not doing anything, not moving the mouse or keyboard.
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In this latest crash report we were in br, and as soon as we went through the portal into fracture, my fps dropped to between 25 and 35, for around 20 seconds (I was already dead, spectating a teammate). Then the game crashed a bit after I respawned.
Thanks for letting us know. This issue has now been added to our database for investigation.