Bug: Gamepass Aeros Javi Skin Not Received
Bug #771
Gamepass Aeros Javi Skin Not Received
| Status: | Resolved |
| Priority: |
Low |
| Added by: |
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| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
Steps to Reproduce
- Paid to get game pass on july 1st at 6pm
- Login to splitgate 2 at 6pm on july 1st
- Didn't receive javi skin at 6pm
- I tried re opening the game to see if it's a bug or not aswell but didn't work
Explanation
I recently got gamepass on the 1st of July 2025 but I noticed that I didn't get the aeros javi skin for joining gamepass at 6pm, I don't know if I joined late or if it's just bugged but I did get the obex skin for meridian faction and thank you the obex skin I appreciate it would love to keep that one aswell just bummed out I didn't get the javi skin for the collection honestly and it says in gamepass perks you can redeem the skin before July 2 2025
Watchers
Hi, and thank you for bringing this to our attention. Since this looks like an account-related issue, we recommend reaching out to Splitgate 2 Player Support using the link below: https://support.splitgate.com/hc/en-us/requests/new Their team will be able to check your account and help you further. Thankyou.