Bug: Premium Subscription Benefits Not Applying Correctly
113 °C
Bug #374

Premium Subscription Benefits Not Applying Correctly

Status: Resolved
Priority:
High
Added by:
chloezhong
on December 11, '25
Assigned to:
Unassigned
Due date:
Reported for:
Has regressions: 2 possible regressions
This issue has been marked as resolved/closed, but similar issues have been reported again.
Platform:
Not set

Steps to Reproduce

No steps to reproduce

Explanation

Hello, I would like to report a bug related to my Premium Subscription.

Since purchasing the Premium Subscription yesterday, I should receive “5× more marketplace free stuff” (gems, energy, boxes). Before subscribing, I had 1 free marketplace item available. After subscribing, I expected to have 1 + 5 = 6 free items.

However, I am only able to claim 5 items, and the original free item has disappeared.

Additionally, the marketplace icon keeps blinking with a red notification, even when there is nothing left to claim. This is very distracting.

Could you please look into this issue and restore the correct number of free daily marketplace items?

Thank you.

Watchers

Screenshots
Video Clips

None

Log Files

None

Device

No device information

[ #1 ] about 1 month ago by

Hello (unknown user mentioned), and thank you for contacting us!

This works as designed because it's not "1 + 5" but "1*5=5"

Players can claim 5 times the rewards instead of 1

[ #2 ] about 1 month ago by

ok then why the marketplace still blinking? this is annoying

[ #3 ] about 1 month ago by

The marketplace is still blinking!!! Even after I claimed every free item I can claim!!!!!! THIS IS ANNOYING!!! You can't just IGNORE the real problem here and say the issue is solved!!!

[ #4 ] about 1 month ago by
[ #5 ] about 1 month ago by

this will be fixed in a future update

You need to join this project to comment on issues. Join Project