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Issues with Tag: Compatibility

Issues

	ID	Title	Reporter	Priority	Heat	Occurrence	Created	Updated
	723	Compatibility 4x Player Progress Lost Across Devices After Recent Play Session Loading...		Critical	255 °C	1x \| 1d ago	1d	8h	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	709	Compatibility Game Fails to Load with White Screen Loading...		Critical	223 °C	1x \| 4d ago	4d	3d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	471	Compatibility 2x Saving Failed on Login for 48 Hours Loading...		Critical	207 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	422	Compatibility Player Reverts to Level 1 Tutorial After Discord Login Loading...		Critical	299 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	420	Compatibility Unable to Access Game on Mobile After Initial Login Loading...		Critical	207 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	391	Compatibility 2x Unable to Purchase Items in Marketplace Loading...		Critical	207 °C	1x \| 2mo ago	2mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	330	Compatibility 1x Game Fails to Start and Hangs Loading...		Critical	207 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	188	Compatibility 2x Progress and Coins Lost Upon Re-login Loading...		Critical	207 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	94	Compatibility 1x Data Not Saving Across Sessions Loading...		Critical	207 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	71	Compatibility Progress Lost After Session Logout Loading...		Critical	246 °C	3x \| 1mo/1mo/4mo	4mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	724	Compatibility Unexpected Deduction of Membership Renewal Fee Loading...		High	204 °C	1x \| 1d ago	1d	1d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	704	Compatibility 6x Daily Challenge Progress Reset on Mobile Loading...		High	197 °C	1x \| 4d ago	4d	3d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	613	Compatibility 2x FMV Account Mysteriously Permabanned Despite No Suspension Loading...		High	169 °C	1x \| 22d ago	22d	20d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	506	Compatibility 2x Unexpected Additional Subscription Charge After Cancellation Loading...		High	166 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	488	Compatibility 2x Daily Timer Not Resetting Across Devices Loading...		High	166 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	446	Compatibility Monthly Subscription Not Delivered Loading...		High	166 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	389	Compatibility 1x Progress Saving Failure and Item Disappearance Loading...		High	183 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	357	CompatibilityPlatform-SpecificBugOperatingSystemBug Game Fails to Load on PC and MSN Website Loading...		High	166 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	337	Compatibility 1x 1x Game Automatically Closes Upon Exit Loading...		High	166 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	273	Compatibility Quest Completion Reward Not Received After Connection Error Loading...		High	166 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	270	CompatibilityHardwareIncompatibility Game Launch Failure After Enabling Hardware Acceleration Loading...		High	166 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	229	Compatibility 1x Login Error Occurs Repeatedly After Multiple Attempts Loading...		High	183 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	135	Compatibility Randomly Occurring Energy and Supply Crate Loss in FMV on Discord Loading...		High	166 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	131	Compatibility Game Crash and Missing Cauldron After Opening Halloween Chests Loading...		High	196 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	116	Compatibility Progress Reset After Internet Disconnection Loading...		High	166 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	104	Compatibility 3x Game Loading Stuck After Visiting Another Player Loading...		High	196 °C	1x \| 4mo ago	4mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	88	CompatibilityPlatform-SpecificBug Game Crashes and Item Loss on iOS Device Loading...		High	196 °C	1x \| 4mo ago	4mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	81	Compatibility 1x Game Unresponsive on PC Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	79	Compatibility Game Crash After Merging Tools and Unexpected Tool Count Post-Crash Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	66	Compatibility Unable to Visit Friend's Farm Post-Patch Loading...		High	183 °C	1x \| 4mo ago	4mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	64	Compatibility 1x Rewards Not Received After VC Disconnection Loading...		High	183 °C	2x \| 1mo/2mo/4mo	4mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	63	Compatibility 1x Login Issue Preventing Access to Farm Merge Valley Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	62	Compatibility 1x Progress Not Saved When Minimizing Game Window Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	35	Compatibility 1x Energy Mission Progress Not Saved After Disconnect Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	30	Compatibility Account Progress Resets Upon Exiting Game Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	16	Compatibility 1x Error Message Upon Game Access Loading...		High	166 °C	1x \| 4mo ago	4mo	4mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	722	CompatibilityOperatingSystemBug 1x Error after updating Windows clock in Farm Merge Valley Loading...		Medium	137 °C	1x \| 1d ago	1d	1d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	665	Compatibility Game Won't Load on Facebook at Specific Time Loading...		Medium	130 °C	1x \| 11d ago	11d	11d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	649	Compatibility 1x Stuck on Blue Screen When Launching FMV in Voice Channel on Desktop Loading...		Medium	129 °C	1x \| 15d ago	15d	15d	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	553	Compatibility 2x Unable to Make Purchase in Farm Merge Valley Loading...		Medium	124 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	536	CompatibilityOperatingSystemBug 1x Game Timer Not Updating Due to PC Clock Issue Loading...		Medium	138 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	460	Compatibility 2x Game Fails to Restart After Multiple Attempts Loading...		Medium	124 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	453	Compatibility 1x 1x Pop-up Error After Christmas Update in Farm Merge Valley Loading...		Medium	124 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	440	Compatibility 2x Event Not Starting as Scheduled in Farm Merge Valley Loading...		Medium	124 °C	1x \| 1mo ago	1mo	1mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	306	Compatibility Game Sync Issue: Data Mismatch Between Mobile and PC Loading...		Medium	137 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	286	CompatibilityPlatform-SpecificBug 1x Black Screen When Starting Laptop on VC Loading...		Medium	124 °C	1x \| 2mo ago	2mo	2mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	207	Compatibility 1x Discord Crashes When Messaging or Posting in Farm Merge Valley Loading...		Medium	124 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	203	Compatibility 1x Game Fails to Load Between 17:00 and 21:00 CET Loading...		Medium	124 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	197	CompatibilityPlatform-SpecificBug Game Unplayable on Phone After Cache Clear, Works on iPad Loading...		Medium	137 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete
	180	Compatibility Game Resets to Tutorial on Discord Launch Loading...		Medium	124 °C	1x \| 3mo ago	3mo	3mo	View Edit Set Status to... Open In Review In Progress Needs More Info Resolved Won't Fix Closed Set Priority to... Low Normal High Critical Blocker Mark as Duplicate Send to... Jira Delete