Bug #377

In-Game Purchases Unavailability Across Devices

Status:	Resolved
Priority:	Critical
Added by:	noonaandrea on December 11, '25
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.71.0-21 Auto
Platform:	Not set

Steps to Reproduce

No steps to reproduce

Explanation

I play through MSN on my phone, tablet and PC. I wanted to buy some gems to purchase more energy. When I open the game on my phone the option is unavailable, when I try on my tablet I get the blue circle of death. I believe it also shows as unavailable when I play on my PC. I purchased the premium ticket a few days ago and that was a struggle as well. Why is the in-game purchase available on some devices and not others?

Watchers

Watch