Bug: FM - Marketplace - Some players cannot open the Marketplace anymore
Bug #417
FM - Marketplace - Some players cannot open the Marketplace anymore
| Status: | In Progress |
| Priority: |
Critical |
| Added by: |
 |
| Assigned to: |
Unassigned
|
| Due date: | |
| Reported for: | |
| Platform: |
Discord (potentially all platforms)
|
Steps to Reproduce
- Click the Marketplace icon
Explanation
Actual Result: The player clicks on the marketplace icon, but nothing happens. The button visually responds by enlarging when clicked, yet the marketplace does not open.
Expected Result: When the player clicks on the marketplace icon, the marketplace interface should open immediately, allowing the player to browse and interact with available items.
Watchers
Linked Bugs (1)
Bug Occurrence
Screenshots
Video Clips
Log Files
None
Device
No device information
same issue here <a:cat_yes:983462335387676692>
Hello (unknown user mentioned) (unknown user mentioned)! Could you share us more details please?
Do you still see the icon of the shop? and can you click it?
A video would be helpful too, thanks in advance!
yes
I'm clicking, but it's not opening.
(unknown user mentioned) did you play yesterday please? and did you experience this issue yesterday?
same issue
@here is it resolved after clearing the discord cache files please?
!cache
> Close Discord by using the Task Manager, and then clear the Discord cache files (tutorial: https://www.howtogeek.com/686597/how-to-clear-discord-cache-files-on-desktop-and-mobile/)
okey i did
It didn't work, I can't get into the store
it didnt work for me too<:gpu_ani_creepysmile:865319632637132820>
i deleted app and download back again , cleared cache , deauthorize the fmv app and authorized it again but nothing work unfortunately
- (unknown user mentioned)
Marketplace - Some players cannot open the Marketplace anymore
@here can you try opening the marketplace by clicking the "+" buttons at the top right of the screen near the currencies please?
its not working either <:catohmy:1205744588577579069> im clicking “+” buttons and they are unresponsive <a:Peepo_Fine_Cry:1298944056717475880>
i cant collect my free energy/diamond/boxes from yesterday <:b_pleaseee:1015365553126391999>
me too
<a:catsad:1303061308232437852>
HELP<:catohmy:1205744588577579069>