Bug #515

Purchase Button Greys Out and Gem Prices Show as Unavailable

Status:	Resolved
Priority:	High
Added by:	noonaandrea on January 5, '26
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.72.0-4 Auto
Has regressions:	2 possible regressions This issue has been marked as resolved/closed, but similar issues have been reported again. #2846: Inability to Make Paid Purchases and ... Jul 14, 2026 #2350: Unable to Purchase Premium Pass or Ge... Jun 16, 2026
Platform:	Not set

Steps to Reproduce

No steps to reproduce

Explanation

I wanted to purchase additional gems on my MSN account but when I press the button to purchase the gems, it just turns gray and nothing happens when I use my iPad. When I try to play on my phone the prices for the gems are listed as unavailable.

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