Bug #578

Login Failure Post-Christmas Event Due to Max Tier Tree

Status:	Resolved
Priority:	High
Added by:	sa7phire on January 14, '26
Assigned to:	Unassigned
Due date:
Reported for:	Patch Notes Version 1.72.0-7 Auto
Regression of:	#505 Game Freezes During Event Item Collection and Subsequent Login Loop This issue was created as a new bug instead of being marked as a duplicate because the original issue was already Resolved.

Steps to Reproduce

No steps to reproduce

Explanation

Hello, I have this bug. I can't login after getting the last Christmas tree ball (660).

>>> We've identified an issue that can prevent players from logging in if a Christmas tree (at the max tier) remains on their farm after the event has ended.
If you're affected (i.e. if you can't launch the game because you're stuck on the loading screen at 9/9), please submit a support ticket so we can assist you.

Player ID: 923006644210765864

Need your help. Thank you.

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