Bug #1796

Friends' Gamertags Missing from In-Game Friends List

Status:	Open
Priority:	Critical
Added by:	Tower on March 14, '26
Assigned to:	Unassigned
Due date:
Reported for:	9.5.0 PTB
Actual Result:	Friend doesn't appear on friends list even though they are appearing online.
Expected Result:	Friend should appear on friends list when they're appearing online.
Severity:	Major
Reproducibility:	Always
Platform:	Playstation 5
Additional Notes & Comments:	Not set

Steps to Reproduce

No steps to reproduce

Explanation

I've had many friends whose gamertag didn't appear in my in-game friends list. This video only shows one person as an example. They are appearing online through PlayStation. Even when someone isn't appearing online, you should still be able to see them beneath the "offline" tab. On top of that, I'm only able to play with them if they send me a join request and I accept it. Besides that, I cannot join through their PlayStation profile, request to join them in-game, or join successfully after accepting an invitation from them.

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