Bug #2496

Game Crashes at Launch with DXD11 Error in PTB

Status:	Under Investigation
Priority:	High
Added by:	yulechkaplay on April 7, '26
Assigned to:	Unassigned
Due date:
Reported for:	9.6.0 PTB
Actual Result:	Game crashed
Expected Result:	Game launch
Severity:	Blocker
Reproducibility:	Always
Platform:	Steam
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Use some launch parameters in Steam: -dx11 -high -useallavailablecores
2. Try to launch PTB
3. Game crashed on launch moment

Explanation

Game Crash with DXD11 error.
On PTB my game crashed at the beginning of the launch with an error DXD11Util.cpp ] Line:213.

On live servers i didn't have this error.

On PTB i fixed this for me by deleting all the parameters for launching the game in Steam settings. Before I had where such parameters :
-dx11 -high -useallavailablecores

Before that, I tried reinstalling the graphics card drivers, reinstalling Direct X, reinstalling Microsoft libraries, and restarting the computer. But it didn't help with this error.

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