Bug: Inconsistent Matchmaking Routing to Wrong Regional Servers
196 °C
Bug #2820

Inconsistent Matchmaking Routing to Wrong Regional Servers

NetworkMatchmakingDisconnect
Status: Needs More Info
Priority:
High
Added by: Anonymous on April 25, '26
Assigned to:
Unassigned
Due date:
Reported for:
9.5.2
Actual Result:
The system frequently ignores regional proximity, forcing me to play on a distant server—or forcing players from distant regions onto my local server—resulting in significant latency spikes (60ms+) and a poor gameplay experience.
Expected Result:
The matchmaking system should strictly prioritize and lock players to their geographically closest regional server to ensure stable and consistent connection quality for all participants.
Severity:
Major
Reproducibility:
Frequently
Platform:
Steam
Additional Notes & Comments:
This is not a local network or VPN issue. My observations confirm that when players are routed to the wrong region, the entire group from that originating region experiences a latency increase of over 60ms, while the local players in that lobby maintain normal connection speeds. This confirms that the server-side routing is incorrectly mixing regional player pools, a problem that has become significantly more frequent in recent months.

Steps to Reproduce

  1. Initiate matchmaking from Region A.
  2. Observe the network latency upon entering a match.
  3. Check the player list (TAB); notice that when latency increases by over 60ms, the lobby is filled with players from Region B (who have low latency), while players from Region A all suffer high latency.
  4. Conversely, in other matches, I encounter players from Region B who are suffering from high latency, indicating they have been incorrectly routed to my Region A server.

Explanation

The matchmaking system is inconsistently routing players to incorrect regional servers. I am frequently being shifted between my native server (Region A) and a distant server (Region B). This creates a recurring "ping-pong" effect where my latency increases by over 60ms when routed to the wrong region. This systemic issue appears to prioritize queue speed over connection quality, forcing players from disparate regions into the same suboptimal lobbies.

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