Bug #3483

Account Ownership Discrepancy for Dead by Daylight on PlayStation

Status:	Open
Priority:	High
Added by:	Anonymous on May 15, '26
Assigned to:	Unassigned
Due date:
Reported for:	9.6.2 Auto
Actual Result:	Not set
Expected Result:	Not set
Severity:	Not set
Reproducibility:	Not set
Platform:	Not set
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Open up Dead by Daylight.
2. Go to manage account in the account settings.
3. Notice that the account shows no ownership of Dead by Daylight.
4. Click on Dead by Daylight.
5. Go to the rewards tab.
6. Click on the 'Casting of Frankston' reward.
7. Click 'claim rewards'.
8. Select platforms (PlayStation).
9. Verify that it states the user doesn't own the game on PlayStation.

Explanation

The website claims I do not own the game dead by daylight on my PlayStation even though I own the game I have over 200 hours logged on it, combining PS4 and PS5 versions and I even linked and synced my PlayStation account to my behavior account.

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