#5230 Cheryl Mason’s Bloodweb Freezes on PS5 During Item Purchase

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Bug: Cheryl Mason’s Bloodweb Freezes on PS5 During Item Purchase

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Bug #5230

Cheryl Mason’s Bloodweb Freezes on PS5 During Item Purchase

Status:	Open
Priority:	High
Added by:	matato on July 6, '26
Assigned to:	Unassigned
Due date:
Reported for:	10.0.2
Actual Result:	Purchasing one of the affected nodes causes the Bloodweb to freeze. The purchase sound loops continuously, no additional nodes unlock, and the Bloodweb becomes unresponsive until I leave the page. When I return, the Bloodweb is reset and no progress has been saved.
Expected Result:	Purchasing a Bloodweb node should complete normally, unlock the next available nodes (or allow the Entity to consume them), save the purchase, and allow me to continue leveling Cheryl’s Bloodweb.
Severity:	Major
Reproducibility:	Always
Platform:	Playstation 5
Additional Notes & Comments:	Not set

Steps to Reproduce

Launch Dead by Daylight on the PS5
Select Cheryl Mason
Open Cheryl’s Bloodweb (Prestige 28 Level 11)
Attempt to purchase the yellow map, yellow med-kit, or Anniversary Cake
Observe the Bloodweb freezing and the purchase sound looping indefinitely

Explanation

On PS5, Cheryl Mason’s Bloodweb is stuck at Prestige 28 Level 11. Attempting to purchase the yellow map, yellow med-kit, or Anniversary Cake causes the Bloodweb to freeze. The purchase sound continuously loops, the Bloodweb never finishes updating, and I cannot buy any more nodes. Leaving the Bloodweb resets it to the same state. The issue only affects Cheryl. Other survivors’ Bloodwebs work normally. Reinstalling the game and restarting the console did not fix the issue.