Bug #6148

Unable to Log In: Error with AsUpIO.sys and EasyAntiCheat

Status:	Closed
Priority:	High
Added by:	Anonymous on August 12, '26
Assigned to:	Unassigned
Due date:
Reported for:	10.1.0 / Chorus of Sin PTB
Actual Result:	I'm unable to even log into the game
Expected Result:	I should be able to log into the game
Severity:	Blocker
Reproducibility:	Always
Platform:	Steam
Additional Notes & Comments:	Not set

Steps to Reproduce

1. Use an older PC
2. Try to Log in to the game
3. Get error

Explanation

I'm completely unable to log into the game. My PC is a bit older, but apparently this is affecting a lot of people from what I can find online. The only solution so far is to rename a file in your system. I'm extremely uncomfortable with this as my computer knowledge is passing and beginning to modify file names is not something I try to get into.

It also isn't always a fix as some have reported other files that pop up as needing to be unloaded.

The error is "Launch Error. Please unload AsUpIO.sys before starting the game" This only started happening after the anniversary and I think it's not really acceptable to have to modify files because EasyAntiCheat is having issues while cheaters abound in the game.

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