Bug: Gameplay Error: Family Group Launch Issue
Bug #6299
Gameplay Error: Family Group Launch Issue
| Status: | Open |
| Priority: |
High |
| Added by: | Anonymous on August 22, '26 |
| Assigned to: |
Unassigned
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| Due date: | |
| Reported for: |
10.0.3
Auto
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| Actual Result: |
Not set
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| Expected Result: |
Not set
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| Severity: |
Not set
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| Reproducibility: |
Not set
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| Platform: |
Not set
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| Additional Notes & Comments: |
Not set
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Steps to Reproduce
- Have a friend join your Family Group who owns a copy of DbD.
- Launch the game through their copy—either the first time or after the 18th (once they log into your account).
- After that, you can switch to your own copy (with your own DLCs), and it will work until you restart the game.
- There is also a workaround involving clearing the provider cache, though that only works once.
- Please fix this bug, as it is a gameplay error.
- Attaching a screenshot showing that you were able to get into a match and play without issues (it was taken around the 18th; the date should be visible once it is attached).
Explanation
Hello! I am experiencing this issue on my account, and I am writing to report a bug—specifically, a critical error in the game. I’m going to include the details I’ve already submitted in my support ticket (which is currently awaiting a response); everything is explained very thoroughly there. This is a critical bug that needs fixing. I’ll attach a link to my ticket (you don’t necessarily have to check it, as I’m waiting for a reply from the support team anyway). The issue is serious: if people find out about it, they could immediately start selling their accounts or engaging in prohibited activities. Also, the error message that pops up—"your license has been suspended"—doesn't actually mean I’ve been banned. I’d also like to add that your bot isn't capable of handling this kind of issue properly; the bot could really use some improvement.I used a translation tool, so there might be errors—please feel free to ask for clarification. I’m also attaching a link where I explained everything in detail, in case anything wasn't clear.https://support.deadbydaylight.com/hc/ru/requests/2379652
Here are the links to these images.
https://ibb.co/gZzTRGvN
https://ibb.co/JwpddyRL
https://ibb.co/pBpDdcjV
https://ibb.co/nMfYwsPn
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