Bug: Game Crash Triggers Unfair Matchmaking Penalty with EXCEPTION_ACCESS_VIOLATION
This issue
is a
duplicate of #5450 Game Freezing and Crashing During Gameplay.
This is nothing to worry about. This report has been linked to the original issue and will act as a vote for it.
Any media attached to this report will be accessible from the original issue.
Game Crash Triggers Unfair Matchmaking Penalty with EXCEPTION_ACCESS_VIOLATION
| Status: | Duplicate |
| Added by: | Anonymous on August 29, '26 |
| Reported for: |
10.1.0
Auto
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| Actual Result: |
Not set
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| Expected Result: |
Not set
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| Severity: |
Not set
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| Reproducibility: |
Not set
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| Platform: |
Not set
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| Additional Notes & Comments: |
Not set
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Steps to Reproduce
- Launch Dead By Daylight (via Epic Games Store)
- Join a match and play normally
- The game unexpectedly freezes and crashes to desktop, triggering the Unreal Engine crash handler
Explanation
The game crashed to desktop with an "EXCEPTION_ACCESS_VIOLATION" error during a match. This caused the game to unfairly lock me out with a matchmaking penalty, even though the crash was caused by the game itself and not a intentional disconnect. I have attached a screenshot of the penalty.
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